We offer support and training through teleconference, via proxy for software questions, and you can reach us via email or phone. Click here for contact info.
Yes. We provide installation and training to any location. To ensure your product is properly installed and meets your expectation, it is recommended that we install the system and conduct a complete training session. This not only provides you with assurance for proper operation, it also helps you to start testing immediately.
ViVitro Labs offers a 2 day product training course that is available either at the client’s facility or at the ViVitro factory in Victoria, BC, Canada. Each training course will cover the essentials of the system including: Assembly and Setup, Running the system, Collecting Data, Cleaning and Maintenance. Courses can be customized to suit the client’s requirements. Class size is typically limited to 5 people to ensure adequate hands on time. Download Training Brochure
ViVitro Labs offers a 2 day system qualification at the client’s facility. This covers initial installation, operational and / or performance qualification. Download System Qualification Brochure
Included in this service are: