ViVitro strives to ensure 1 day response to all service enquiries whether by email or phone for support or RMA return of failed products.
The following options are available for all ViVitro systems:
ViVitro can offer a customized annual service contract based on the above range of services tailored to suit your needs and installed base.
ViVitro offers a 2 day system qualification at the client’s facility. Included in this service are:
ViVitro’s System Calibration Service confirms that products and related accessories are operating to the same specification used at time of manufacture. Based upon the product, service areas may include: beat rate, stroke displacement, position accuracy and waveform. A calibration certificate is provided with each product upon completion of the calibration. This service is available on-site or at the ViVitro factory.