Warranty and Repair
ViVitro’s warranty on Standard Products is (2) years from date of shipment, and an extended warranty of up to (5) five additional years is available as a purchasable option.
ViVitro is limited to repairing, or at its option, replacing without charge, any part which in the sole opinion of ViVitro proves to be defective within the scope of this warranty. Third party equipment is subject to the original manufacturer’s warranty.
Customers must obtain return material authorization (RMA) from ViVitro Labs before returning product. Goods authorized to be returned for warranty repair must be carefully packed and sent prepaid to ViVitro Labs Inc. They will be returned to the customer at ViVitro Labs’ expense.
Click here for our RMA form.